Emergency Closing Policy

We make every effort to maintain normal business hours during inclement weather or any type of emergency. However, in the event of an emergency such as severe weather please check your email or text messages for the latest announcements. In the event of snow please note the parking signs around LDSA in which some streets are fine for parking while othere note that parking is not allowed for plowing.

In the rare occasion that we are unable to remain open, we will contact you through email or texting which you can authorize in your family account. Please be sure all appropriate contact is activated through your family account (ie, you can add email addresses, text message, etc).

Generally, we will contact you no later than 8:00 am for morning classes (and often the night before) or by 12:00 noon for afternoon or evening classes.

In the event that we are unable to remain open we will issue a complimentary Makeup credit will be added to your account.

Procedure for a Token in PARENT PORTAL to Make-Up or Drop-In for a Class

  1. Go to your Parent Log In
  2. Click “Make-up Token” (Left)
  3. Click on the drop down bar to reveal if there is a token to use
  4. If there is a token, press “Request”
  5. This brings you to a class schedule.
  6. Choose the day for the make-up and the level.
  7. Click “Request” next to the class to attend a makeup
  8. To submit the make-up request, click confirm.
  9. The make-up enrollment will then be approved by staff and you should receive an auto confirmation.

 

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For more information, please email us at info@swimldsa.com or call (732) 560-8000.